Frequently Asked Questions


Q: How far do you travel?

A: We travel up to 30 minutes outside of Woodstock, Atlanta or Athens. After that a $25 travel fee is charged Our maximum travel time is 1 hour. If we cannot accommodate you because of distance, we may be able recommend another company in your area we are familiar with.

Q: What if we have to cancel the party?

A: All deposits paid to Enchant A Party are non-refundable, but any amount after the initial deposit may be refunded or we will work with you to reschedule your event at no cost. 

Q: How much notice is needed to book?

A: We require at least 10 days of notice in order to book. Please be aware, our calendar is currently booking at least a month in advance. The earlier you book, the more likely you are to get the date, time and character you desire. 

Q: How do I know where the free/public events are being hosted?

Please visit our event calendar here on our website. We also post frequent updates and announcements on our Facebook. Liking our Facebook will keep you up to date on all upcoming events. 

Q: How do I book?

Please email us with the date and character you are interested in as well as the age of the birthday child and city you'll host the party in.